Thank you for shopping with us at Jorah. This Shipping Policy outlines the shipping and delivery practices that apply to all orders placed on our website. We aim to provide a seamless and efficient shipping experience for our customers. Please read this policy carefully to understand our shipping procedures.

SHIPPING LOCATION

We currently offer shipping services within India, If you are located outside of these regions, we regret to inform you that we do not offer shipping to your location at this time.

SHIPPING METHODS

We use reputable shipping carriers to deliver your orders, ensuring timely and secure delivery. The available shipping methods will be displayed during the checkout process. The estimated delivery time and any associated shipping fees will also be provided.

SHIPPING COSTS

Shipping costs will vary based on the shipping method, destination, and the total weight of your order. The applicable shipping charges will be calculated and displayed at the checkout stage before you confirm your order.

TRACKING

For most orders, a tracking number will be provided once your package is dispatched. You can use this tracking number to monitor the status of your shipment and its estimated delivery date. Please note that certain shipping methods may not include tracking options.

DELIVERY TIME

The estimated delivery time for your order will depend on the shipping method you choose and the destination address. While we strive to ensure timely deliveries, please note that unforeseen circumstances, customs processing, or holidays may affect the delivery timeline.

DELAYED OR LOST SHIPMENT

In the event of any delay or if you suspect that your shipment is lost, please contact our customer support team immediately. We will investigate the matter promptly and work towards a resolution. Please refer to our Return Policy for more information regarding lost or delayed shipments.

ADDRESS ACCURACY

It is vital to ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for any delays or misdeliveries caused by incorrect or incomplete address details.

PROCESSING TIME

Upon receipt of your order, we will process and dispatch it within 7-12 business days.Please note that processing times may vary during peak seasons or due to unforeseen circumstances, but we will make every effort to ship your order as quickly as possible.

Delivery Date : Order receipt is within 10-30 days from the date of order placement based on the order placed.

SHIPPING POLICY UPDATES

We reserve the right to update and modify our Shipping Policy at any time. Any changes made will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

If you have any questions or concerns regarding our Shipping Policy, please feel free to contact our customer support team at info@jorahmen.com