INFORMATION COLLECTED ONLINE
- General Browsing
We gather general data about our visitors' experience with our websites, which is not linked to personally identifiable information about individual visitors. This information helps us improve user experience, optimize website design for different devices, identify preferred pages and products, and address any browser or service provider connectivity issues.
- Personally Identifiable Information We Collect
Jorah collects personally identifiable information when you provide it to us by filling out forms or submitting them. You may provide such information when placing an order, creating an account, participating in promotions or contests, taking surveys, or contacting us with comments or questions. Additionally, we may collect information through cookies, pixel tags, and URL links as explained in the "Cookies" section below.
Personal information may be collected directly on Jorah's Social Media Pages or by the hosting social media platforms. Social media platforms may provide aggregate data to Jorah, helping us understand user engagement and content usage. This policy doesn't cover the privacy practices of social media platforms.
USING INFORMATION WE COLLECT ONLINE
The information collected under this policy is used for various purposes, including fulfilling product orders, responding to inquiries, contacting you or recipients regarding order or delivery issues, serving website content, sending marketing communications about our products and promotions, analyzing your interactions with us, customizing communications, updating your online account information, conducting contests, developing our products and services, and considering you for employment. The information gathered in the Online Store is also used for marketing communications. Jorah uses information collected on its Social Media Pages for similar purposes, including sending communications, analyzing user activity, and developing products and services.
We may also use the collected information to provide personalized content across different browsers and devices you use to access our websites and apps. Please note that changes made to privacy settings on one browser or device will not synchronize with others. Each browser or device requires individual settings adjustments.
We may share the information you provide, including personal data, with members of our group, which includes our subsidiaries and affiliated companies.
It's important to note that we may disclose specific information about you when required by law or in good faith belief that it is necessary to comply with the law or protect the users of our websites and the public.
We also use Pixel Tags, which are nearly invisible images on web pages or emails, to collect similar information as cookies. These tags help us confirm email receipt, track responses to our emails, and understand your interactions with our websites.
Our communications may contain "click-thru URLs" linked to specific pages on our websites. Clicking on these URLs allows us to collect information related to the click-through and associate it with your previous experiences on our websites.
To stop receiving marketing emails from Jorah, you can follow these steps:
- In any marketing email, click on the "Unsubscribe" link provided.
Please note that even if you unsubscribe from our marketing email list, you may still receive non-marketing emails, such as order confirmations for any purchases made on our websites.
UPDATING PERSONAL INFORMATION IN YOUR ACCOUNT
If you have an online account with us, it's important to keep your personal information accurate and up-to-date. You can easily update or modify your billing address, preferred shipping information, payment details, and contact information by logging into your account with your email address and password. Once logged in, you'll find an overview page where you can make any necessary updates.
REQUEST ACCOUNT CANCELLATION
If you wish to cancel your account, please contact us at firstname.lastname@example.org or call us at +91 9560072290 during our business hours of 11:30 am to 7:30 pm IST, Monday to Sunday.
At Jorah, we take the security and confidentiality of your personal data seriously. We limit access to databases containing personal information to a restricted number of employees who are trained in the importance of confidentiality. It is our strict policy to never send payment card numbers via email.
To ensure secure transactions, our online store is designed to accept orders only from web browsers that support Transport Layer Security (TLS) technology. This helps protect your information during transmission. However, while we implement robust security measures, it is essential to acknowledge that 100% security cannot be guaranteed.
SUPPORTED WEB BROWSERS:
For the best browsing experience on jorahmen.com, we support Microsoft Internet Explorer 11.0+, Android 5.0+, Apple OS X 10.9+, and Apple iOS 9.0+. We recommend using the latest versions of Google Chrome or Mozilla Firefox for optimal access to all pages on our websites.
If you have any questions, comments, or concerns about our privacy practices, feel free to email us at Orderjorah@gmail.com. We are here to assist you with any inquiries you may have.