FAQs
FAQs

Welcome to our FAQ page, where we provide comprehensive answers to common inquiries. For any further enquiries that are not answered here, reach out to info@jorahmen.com

What should I do if my package is opened or tampered with?

We believe in making your shopping experience perfect. However, if you receive an open or tampered package, please do not accept it. Report this concern within 24 hours of receiving the order by dropping a mail on info@jorahmen.com

What if I received an incorrect product?

We take utmost care to ensure customer satisfaction. Unfortunately, if you receive the wrong product please raise a replacement request or write us at info@jorahmen.com

Can I get customised products?
At Jorah, we believe that everyone deserves to feel their best and look their best. We provide our clients with bespoke services so that all their desires can be met and they can look and feel their best.
How do I care for my products?
To ensure the longevity of your pieces, we recommend following the careinstructions provided with each item. Generally, most of our products can be hand-washed or machine-washed on a gentle cycle using cold water.
Can I cancel or modify my order after it has been placed?

We process orders promptly to ensure quick delivery. If you need to cancel or modify your order,
please contact our customer support team as soon as possible. We will do our best to accommodate
your request if the order has not been shipped.

What payment methods do you accept?
We accept various secure payment methods, including credit/debit cards and online payment gateways. During checkout, you can select your preferred payment option. For any other questions or inquiries please read our Terms and Conditions, Shipping Policy, Privacy Policy or Pricinf Policy. Also, feel free to contact our friendly customer support team.
GOT MORE QUESTIONS

The Jorah's team is will do utter best to fulfil your vision for
the dressing better.

Jorah's Team