Shipping Policy

 

At Jorah, every garment is carefully crafted and dispatched with attention to detail to ensure a seamless and premium shopping experience for our customers.

Shipping Timelines

The estimated dispatch and shipping timelines for each product are mentioned individually within the respective product description on the product page.

Customers are requested to carefully review the product details and shipping timelines before placing an order.

Once an order has been dispatched from our facility, the shipping partner may take approximately 3–4 business days for delivery, depending on the delivery location and serviceability of the area.

Shipment Tracking

After the order has been dispatched, shipment tracking details and docket information will be shared with the customer via:

  • WhatsApp
  • Email

Tracking details will be sent using the contact information provided at the time of placing the order.

Customers may thereafter directly track the shipment and coordinate with the shipping partner regarding delivery updates, delays, or delivery-related queries.

Delivery Delays

While we strive to ensure timely delivery of all orders, unforeseen delays caused by logistics partners, weather conditions, regional restrictions, public holidays, operational disruptions, or circumstances beyond our control may occasionally occur.

In such cases, we sincerely appreciate your patience and understanding.